CTG88 Privacy Policy — Your Data Safe with us

1 Introduction

CTG88 is an international-standard online gaming platform for Bangladeshi players. We believe your personal data is a valuable asset, and protecting it is our ethical responsibility.

In this Privacy Policy, we explain CTG88 What information we collect, how it is used and kept secure, and what rights you have. This policy applies to both the www.ctg88.win website and mobile app.

Our Privacy Policy is built in accordance with international data protection laws and GDPR guidelines. Member privacy is ensured in compliance with Bangladesh's Digital Security Act 2018.

2 What data we collect

CTG88 Only the data necessary to operate the platform is collected. We never request unnecessary or excessive information.

Information Collected at Registration

• Full Name: For account identity and KYC verification
• Mobile Number: For account verification and security alerts
• Date of Birth: For age verification (to confirm 18+)
• Password: Stored using one-way encryption — not visible even to CTG88 staff

Information collected during transactions

• Payment Number: Mobile Banking, Nagad, or Rocket number — for transaction verification purposes only
• Transaction History: Deposit, Withdrawal & Betting Records
• Transaction ID: For resolving financial disputes

Automatically Collected Information

3 Purpose of Data Use

CTG88 Your data is used only for specific, transparent purposes. It is never used for unauthorised or unrelated activities.

• Account Management: Managing logins, password resets, and account security.
• Transaction Processing: Deposits and withdrawals processed quickly and securely.
• Fraud Prevention: Detecting suspicious activity to keep your account secure.
• Customer Support: To provide fast and accurate resolution to your issues.
• Legal Obligations: Providing required information to licensing authorities and regulatory bodies.
• Service Improvement: Anonymous statistics are used to improve new features and the overall gaming experience.
• Promotional Communications: Sending offers and updates only with your consent.

4 Data Storage & Security

CTG88 Your information is stored on internationally certified secure servers. Our security infrastructure is regularly audited by independent third parties.

Technical Security Measures

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL.
• Firewall: Enterprise-grade firewalls protect our servers from unauthorized access.
• Password Hashing: Your password is hashed using the bcrypt algorithm and is not visible to anyone.
• Two-Factor Authentication (2FA): OTP verification is used for an additional layer of security.
• Regular Backups: Automatic daily backups to prevent the risk of data loss.
• Penetration Testing: System testing by external security experts every quarter.

Data Retention Period

Some data is retained for a defined period even after an account is closed. This is done to meet legal obligations and resolve potential disputes. Transaction records may typically be kept for up to 5 years following account closure.

5 Sharing Data with Third Parties

CTG88 Your personal information is never sold. However, in limited circumstances, minimal data may need to be shared with trusted partners.

• Payment Processor: Mobile Banking, Nagad, Rocket — only the information necessary to complete the transaction.
• KYC Provider: Trusted third-party providers for identity verification.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful directive from a regulatory authority.
• Audit Firm: Accounting and audit data required by the licensing authority.

Each third party with whom information is shared CTG88- are required to sign a privacy agreement of the same standard. They are not permitted to use your information for their own purposes.

6 Cookie Policy

CTG88 Cookies are used to operate the website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Types

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember your preferred language and site settings.
• Analytics Cookies: To understand which parts of the site are most visited — anonymous data only.
• Security Cookies: Used to prevent CSRF attacks and fraudulent activity.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.

7 Your Rights

CTG88As a member of -, you have full rights over your personal data. Your key rights are outlined below.

8 Minor Protection

CTG88 Strictly prohibited for anyone under 18. Collecting or processing data from minors is completely contrary to our policy.

• Age verification is mandatory at the time of registration.
• Additional proof of age (national ID) may be requested if there is any doubt.
• If an underage account is detected, it will be immediately suspended and all associated data deleted.
• If parents have any concerns, contact support immediately — action will be taken promptly.

9 Policy Changes & Updates

CTG88 This Privacy Policy may be updated from time to time. Changes may occur due to legal requirements, the introduction of new services, or business needs.

• For significant changes, an SMS will be sent to your registered mobile number or a notification will be posted on the platform.
• For minor changes, the "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• To view a previous version, please contact the support team.

10 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team.

• Email: [email protected]
• Live Chat: Chat button at the bottom right of the website, active 24/7
• Response Time: Typically within 7 business days

When contacting us, please provide your registered mobile number so we can locate your account quickly.